Payment & Shipping

PAYMENTS

At this time we only accept Interac E-Transfer as a payment method.

Interac E-transfer is a safe, simple and secure payment method.

All major banks across Canada support Interac E-Transfers.

Once your order is complete just follow these easy steps to send your payment:

1. Login to your online bank
2. Select the option to ‘email money transfer’ or ‘e-transfer’ —-> Found in the transfer/payment menu
3. Enter the amount to transfer to us. (This is your order total including tax and shipping)
4. Put your order number in the COMMENTS section of your payment
5. Use sales@truevape.ca as the payment recipient
6. Create a security Question. The question can be whatever you like. (Example: What color is an orange?)
7. Make sure the ANSWER to the security question is: truevape
8. Again, ensure ANSWER is all lower case and all one word: truevape

For more information on Email Money transfers, click the following link:
http://www.interac.ca/consumers/productsandservices_ol_eTransfer.php

If you have any problems with the Interac E-Transfer please contact us and we will help you.

SHIPPING

We only ship within Canada via Expedited Canada Post. Packages are usually received within two business days. Our shipping charge is a flat rate of $10 per package.

Thank you for shopping with True Vape!